The focus for IoT is no longer simply connecting devices and storing information in the cloud, it has become much more about business imperatives behind IoT," he continues, "businesses need to look at what value they can deliver to their customers.
Valuable insights gained from IoT Forum Africa
Sydney Learns from the Leaders
Superior customer experience rests on many and varied pillars. Among those, systems and processes rank highly, as does investing in people. Arrow Altech Distribution recently attended to both these aspects when Sydney Magoro, its distribution centre manager, visited the warehouses of AAD's joint venture partner, Arrow Electronics Inc., in Venlo in the Netherlands.