Dedicated Field Applications Engineers ensure customer centric service offerings
Arrow Altech Distribution (AAD) is Sub Saharan Africa’s leading distributor of a vast range of electronic components, products and solutions and represents many of the foremost international component manufacturers in the world.
Key focus areas for AAD are its value-added service offerings to its customers which include providing dedicated sales and engineer Key Account Managers so as to ensure customers have one point of contact. This key account manager role allows the dedicated person to understand your business and its unique requirements while ensuring AAD’s broad range of product offerings is communicated to ensure that best product matching is achieved.
AAD have a dedicated team of qualified and experienced Field Application Engineers, with expert knowledge of the latest products and technologies on hand to assist with your designs. They are backed by full technical support from our specialist suppliers and can provide solutions on a broad range of technologies, including semiconductors, frequency control, passive, M2M, electromechanical, connectors, embedded computing, etc. These engineers are available to assist customers in selecting the right solution for the application, providing technical support where required and ensuring that the design process is a seamless one.
The company is dedicated to excellence in customer service and this is made obvious by the dedication of the Field Application Engineers.
Contact us today and let our team assist you with the best solution for your technical requirements.